{"componentChunkName":"component---src-templates-author-jsx","path":"/blog/author/tyler_healy/","result":{"data":{"prismic":{"allFeaturedblogs":{"edges":[{"node":{"featured_blogs_enabled":true,"heading":[{"type":"paragraph","text":"Featured posts","spans":[]}],"featured_blog_1":{"__typename":"PRISMIC_Blog","_linkType":"Link.document","blog_header_image":{"dimensions":{"width":790,"height":395},"alt":null,"copyright":null,"url":"https://images.prismic.io/www-static/6d8d81b1-971a-4313-b033-b4e125cb14a0_MondoDB-blog-header-790x395.PNG?auto=compress,format"},"blog_headline":[{"type":"heading1","text":"Introducing DigitalOcean Managed MongoDB – a fully managed, database as a service for modern apps","spans":[]}],"blog_post_date":"2021-06-29","blog_post_content":[{"type":"paragraph","text":"MongoDB is one of the most popular databases, and it’s ideal for apps that evolve rapidly and need to handle huge volumes of data and traffic. It offers advantages like flexible document schemas, code-native data access, change-friendly design, and easy horizontal scale-out.","spans":[{"start":22,"end":44,"type":"hyperlink","data":{"link_type":"Web","url":"https://db-engines.com/en/ranking","target":"_blank"}}]},{"type":"paragraph","text":"However, building and maintaining MongoDB clusters from the ground up can be a huge undertaking. Developers often complain that they have to spend their valuable time and resources on database management. Well, we’ve been listening and have some great news: accessing and managing MongoDB on DigitalOcean just got a lot simpler!","spans":[]},{"type":"paragraph","text":"We are excited to announce that DigitalOcean Managed MongoDB is now in General Availability. Managed MongoDB is a fully managed, database as a service (DBaaS) offering from DigitalOcean, built in partnership with and certified by MongoDB Inc. It provides you all the technical capabilities that make MongoDB so beloved in the developer community. Together we have ensured that you will get access to all the latest releases of the MongoDB document database as they become available.","spans":[{"start":32,"end":91,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/products/managed-databases-mongodb/"}},{"start":230,"end":241,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.mongodb.com/","target":"_blank"}}]},{"type":"paragraph","text":"Managed MongoDB simplifies the MongoDB administration. Developers of all skill levels, even those who do not have prior experience in databases, can spin up MongoDB clusters in just a few minutes. We handle the provisioning, managing, scaling, updates, backups, and security of your MongoDB clusters, allowing you to offload the complex, time consuming –yet critical – database administration tasks to us. This empowers you to focus on what really matters: building awesome apps.","spans":[]},{"type":"embed","oembed":{"height":113,"width":200,"embed_url":"https://www.youtube.com/watch?v=NvHQSV7jnKA","type":"video","version":"1.0","title":"Create a MongoDB Database on DigitalOcean","author_name":"DigitalOcean","author_url":"https://www.youtube.com/c/Digitalocean","provider_name":"YouTube","provider_url":"https://www.youtube.com/","cache_age":null,"thumbnail_url":"https://i.ytimg.com/vi/NvHQSV7jnKA/hqdefault.jpg","thumbnail_width":480,"thumbnail_height":360,"html":"<iframe width=\"200\" height=\"113\" src=\"https://www.youtube.com/embed/NvHQSV7jnKA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen></iframe>"}},{"type":"heading2","text":"Benefits of Managed MongoDB","spans":[]},{"type":"paragraph","text":"","spans":[]},{"type":"list-item","text":"Easy set up and maintenance: We create the database clusters for you. Simply choose the cluster configuration (e.g., memory, disk size, number of nodes, etc.), and the data center in which you want to host the database. Follow a few simple steps and your database cluster will be up and running in a matter of minutes. You can spin up clusters using the cloud control panel, CLI, or API.\n\n","spans":[{"start":0,"end":28,"type":"strong"}]},{"type":"list-item","text":"Automatic daily backups with point in time recovery: Data is one of the most important assets of an app, so it’s critical to backup your database. We take backups of your entire clusters automatically on a daily basis, for free. We also provide a point in time recovery for 7 days, that way if things go wrong due to human error, machine error, or some combination of both, you can easily restore the database as it was at any point in the previous 7 days. \n\n","spans":[{"start":0,"end":52,"type":"strong"}]},{"type":"list-item","text":"Automatic updates and access to latest MongoDB releases: You get access to MongoDB 4.4. This is the latest release of MongoDB and comes packed with numerous enhancements like hedged reads, rust, and swift drivers. Since we have developed Managed MongoDB in partnership with MongoDB Inc, you will always get access to new releases as they become available. With Managed MongoDB, the updates happen automatically. Just select a date and time for the updates and we take care of the rest. This makes it easy to stay up to date with MongoDB releases without disrupting your business.\n\n","spans":[{"start":0,"end":56,"type":"strong"},{"start":148,"end":169,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.mongodb.com/new","target":"_blank"}}]},{"type":"list-item","text":"High availability with automated failover: If your database goes down, it can take down the entire app, leading to bad customer experiences. With Managed MongoDB, you can easily minimize the downtime for your database and make it highly available with standby nodes. Standby nodes add redundancy, so if for example the primary node fails, the standby node is immediately promoted to primary and begins serving requests while we provision a replacement standby node in the background.\n\n","spans":[{"start":0,"end":42,"type":"strong"}]},{"type":"list-item","text":"Scale up easily to handle traffic spikes: As your app gains traction and the usage grows, it’s important to have a database that can keep up with the increased demand. With Managed MongoDB, you can easily scale up the size of database nodes when needed.\n\n","spans":[{"start":0,"end":41,"type":"strong"}]},{"type":"list-item","text":"Secure by default: Since data is critical, it also needs to be secure. We encrypt data at rest with LUKS and in transit with SSL. When you create a new cluster, it’s placed in a VPC network by default that provides a more secure connection between resources. You can also restrict access to your nodes to prevent brute-force password and denial-of-service attacks.","spans":[{"start":0,"end":18,"type":"strong"},{"start":178,"end":189,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/docs/networking/vpc/"}}]},{"type":"heading2","text":"The need for Managed Databases","spans":[]},{"type":"paragraph","text":"DigitalOcean’s mission is to simplify cloud computing so developers, startups, and SMBs can spend more time building software that changes the world. While databases are a critical component to any application, building, maintaining, and scaling them can be complex and time consuming. For developers that are building apps for their business, database administration is often not a core focus area. But it’s quite common to find developers that write the code and then also roll up their sleeves to maintain databases. Such users would rather offload the tedious database administration and focus their limited time and energy on building and enhancing their apps. ","spans":[]},{"type":"paragraph","text":"With this in mind, we introduced Managed Databases a couple of years ago and are excited to add Managed MongoDB to our portfolio. With this release, DigitalOcean Managed Databases now supports the following engines:","spans":[{"start":33,"end":50,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/products/managed-databases/"}}]},{"type":"image","url":"https://images.prismic.io/www-static/87745cc1-1c5f-4463-b104-104b7fc30dc7_managed-databases-logos.png?auto=compress,format","alt":null,"copyright":null,"dimensions":{"width":849,"height":104}},{"type":"paragraph","text":"Managed MongoDB launch comes on the heels of DigitalOcean App Platform, a modern, reimagined PaaS (Platform as a Service) that we released a few months ago. App Platform makes it very easy to build, deploy, and scale apps and static sites. You can deploy code by simply pointing to your GitHub and GitLab repos, and App Platform will do all the heavy lifting of managing infrastructure, app runtimes, and dependencies. App Platform, along with Managed Databases, helps fulfill DigitalOcean’s mission by empowering developers, startups, and SMBs to focus more on their apps, and less on the underlying infrastructure and databases.","spans":[{"start":45,"end":70,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/products/app-platform/"}}]},{"type":"heading2","text":"How Managed MongoDB works","spans":[]},{"type":"paragraph","text":"DigitalOcean provides you with various compute options to build your apps like:","spans":[]},{"type":"list-item","text":"Droplets: On-demand, Linux virtual machines suitable for production business applications and personal passion projects.","spans":[{"start":0,"end":8,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/products/droplets/"}}]},{"type":"list-item","text":"DigitalOcean Kubernetes: Managed Kubernetes with automatic scaling, upgrades, and a free control plane.","spans":[{"start":0,"end":23,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/products/kubernetes/"}}]},{"type":"list-item","text":"DigitalOcean App Platform: A fully managed Platform as a Service.","spans":[{"start":0,"end":25,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/products/app-platform/"}}]},{"type":"paragraph","text":"No matter which compute option you choose to build your apps, you can easily add Managed MongoDB to it. In addition to this, Managed MongoDB also integrates with the Node.js 1-Click App from DigitalOcean Marketplace making it a lot easier to build Node.js apps.","spans":[{"start":166,"end":215,"type":"hyperlink","data":{"link_type":"Web","url":"https://marketplace.digitalocean.com/apps/nodejs"}}]},{"type":"heading2","text":"Simple, predictable pricing","spans":[]},{"type":"paragraph","text":"Just like all DigitalOcean products, Managed MongoDB provides simple, predictable pricing that allows you to control costs and prevent any surprise bills. You can spin up a database cluster for just $15/month, or a highly available three-node replica set for $45/month. Click here for more information.","spans":[{"start":270,"end":301,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/pricing/#managed-databases"}}]},{"type":"heading2","text":"Regional availability","spans":[]},{"type":"paragraph","text":"Managed MongoDB is currently available in the following regions:","spans":[]},{"type":"list-item","text":"NYC3 (New York, USA)","spans":[]},{"type":"list-item","text":"FRA1 (Frankfurt, Germany)","spans":[]},{"type":"list-item","text":"AMS3 (Amsterdam, Netherlands)","spans":[]},{"type":"paragraph","text":"We will be making Managed Mongo available in other regions soon. Please check out the release notes for most up to date information on regional availability.","spans":[{"start":86,"end":99,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/docs/release-notes/"}}]},{"type":"heading2","text":"Join us at deploy, DigitalOcean’s virtual user conference","spans":[]},{"type":"paragraph","text":"Today we have deploy, DigitalOcean’s signature user conference, which focuses on celebrating, educating, and connecting awesome builders from all over the world.","spans":[{"start":14,"end":20,"type":"hyperlink","data":{"link_type":"Web","url":"https://deploy.digitalocean.com/home"}}]},{"type":"paragraph","text":"Check out the keynote session from DigitalOcean's CEO, Yancey Spruill, in which he talks about where we're headed as a company and shares some exciting product updates. His keynote will be followed by sessions from community members, engineers, customers, and other experts that are building technologies and businesses powered by the cloud. With live Q&A and an active Discord server, there’s ample opportunity to engage and learn something new. Click here to attend the deploy conference.","spans":[{"start":14,"end":69,"type":"hyperlink","data":{"link_type":"Web","url":"https://deploy.digitalocean.com/agenda/session/552806"}},{"start":347,"end":384,"type":"hyperlink","data":{"link_type":"Web","url":"http://do.co/deploy-discord"}},{"start":461,"end":489,"type":"hyperlink","data":{"link_type":"Web","url":"http://do.co/deploy"}}]},{"type":"paragraph","text":"We are also launching a hackathon for DigitalOcean Managed MongoDB. Learn how you can participate, submit an app and get a t-shirt.","spans":[{"start":24,"end":66,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/mongodb-hackathon"}}]},{"type":"paragraph","text":"We hope you will give Managed MongoDB a try. Here are some sample datasets and sample apps that you can use to kick the tires. Check out the docs and let us know what you think!","spans":[{"start":22,"end":43,"type":"hyperlink","data":{"link_type":"Web","url":"https://cloud.digitalocean.com/databases/new?engine=mongodb"}},{"start":59,"end":90,"type":"hyperlink","data":{"link_type":"Web","url":"https://github.com/do-community/mongodb-resources","target":"_blank"}},{"start":141,"end":145,"type":"hyperlink","data":{"link_type":"Web","url":"https://docs.digitalocean.com/products/databases/mongodb/"}}]},{"type":"paragraph","text":"If you’d like to have a conversation about using DigitalOcean and Managed MongoDB in your business, please feel free to contact our sales team.","spans":[{"start":120,"end":142,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/company/contact/sales/"}}]},{"type":"paragraph","text":"Happy coding!","spans":[]},{"type":"paragraph","text":"André Bearfield","spans":[]},{"type":"paragraph","text":"Director of Product Management","spans":[]}],"tags":[{"tag1":{"__typename":"PRISMIC_Tag","tag":"Product Updates","_linkType":"Link.document","_meta":{"uid":"product-updates"}}}],"author":{"__typename":"PRISMIC_Author","author_name":"André Bearfield","author_image":{"dimensions":{"width":553,"height":547},"alt":"André Bearfield","copyright":null,"url":"https://images.prismic.io/www-static/fdc7c85186f0a850b04083e1d4306bd1c19772e8_andre-bearfield.png?auto=compress,format"},"_meta":{"uid":"andre-bearfield"}},"_meta":{"uid":"introducing-digitalocean-managed-mongodb"}},"featured_blog_2":{"__typename":"PRISMIC_Blog","_linkType":"Link.document","blog_header_image":{"dimensions":{"width":790,"height":400},"alt":"Droplet Console","copyright":null,"url":"https://images.prismic.io/www-static/710499ae-78cc-4179-afc1-15793637b200_DODX3727-790x400-logo-2.jpg?auto=compress,format"},"blog_headline":[{"type":"heading1","text":"Securely connect to Droplets with SSH key pairs using a new Droplet Console","spans":[]}],"blog_post_date":"2021-08-10","blog_post_content":[{"type":"paragraph","text":"The famous author Ken Blanchard once said, “Feedback is the breakfast of champions.\" This is something we truly believe at DigitalOcean, and we always strive to enhance our products based on customer feedback.","spans":[]},{"type":"paragraph","text":"With this goal in mind, we are excited to introduce a new Droplet Console that will make it much easier to connect to your Droplets securely. The new Droplet Console provides one-click SSH access to your Droplets through a native-like SSH/Terminal experience. It also eliminates the need for a password or manual configuration of SSH keys. Starting today, we’re pleased to announce that the new Droplet Console is now available to all Droplet users.","spans":[]},{"type":"heading2","text":"Why you should be using Secure Shell (SSH) ","spans":[]},{"type":"paragraph","text":"Password-based security is notoriously insecure due to password fatigue and the overuse of passwords such as ‘123456’. Secure Shell or SSH is a network communication protocol that solves this by using passwordless solutions for encryption, enabling two computers to communicate and securely share data. At a high level, SSH works by creating cryptographic key pairs consisting of a public and private key, which are computer generated and stored separately to ensure their security. ","spans":[{"start":80,"end":117,"type":"hyperlink","data":{"link_type":"Web","url":"https://cybernews.com/best-password-managers/most-common-passwords/"}}]},{"type":"paragraph","text":"SSH has become the default encryption protocol for many industries, but it was difficult to use SSH keys with DigitalOcean’s current Recovery (VNC) console, which is why we developed our new Droplet Console. The new Droplet Console is backed by an agent that security supervises the key pair, while also providing one-click SSH access to our users. You can see the full list of features below.","spans":[]},{"type":"heading2","text":"The new Droplet Console: More time saving, less time wasting ","spans":[]},{"type":"paragraph","text":"The new Droplet Console is for everyone who is looking to build fast, secure apps and avoid hassles with SSH access & usability issues.","spans":[]},{"type":"paragraph","text":"In addition to easier SSH access, the new Droplet Console comes with:","spans":[]},{"type":"list-item","text":"Copy/paste text: Instead of typing lengthy key pairs and text manually, you can use copy/paste to save time. ","spans":[{"start":0,"end":17,"type":"strong"}]},{"type":"list-item","text":"Multi-color support: Multi-color support makes the console more useful and intuitive, and breaks the conventional standard appearance which is black text on a white background. ","spans":[{"start":0,"end":41,"type":"strong"}]},{"type":"list-item","text":"Multi-language support: DigitalOcean’s new Droplet Console supports multiple languages, meaning you can now type and view any content in any language that is supported by UTF-8","spans":[{"start":0,"end":24,"type":"strong"}]},{"type":"list-item","text":"OS/images supported: Linux distributions (Ubuntu(16.04 - 20.04), Fedora (32 & 33), Debian (9), CentOS (7.6 & 8.3), CentOS 8 Stream, Rocky Linux and Marketplace images.","spans":[{"start":0,"end":20,"type":"strong"},{"start":148,"end":159,"type":"hyperlink","data":{"link_type":"Web","url":"https://marketplace.digitalocean.com/"}}]},{"type":"paragraph","text":"The new Droplet Console is available by default on any new Droplets you spin up. You can also enable it manually on older Droplets. Click here to learn more!","spans":[{"start":132,"end":157,"type":"hyperlink","data":{"link_type":"Web","url":"https://docs.digitalocean.com/products/droplets/how-to/connect-with-console/"}}]},{"type":"paragraph","text":"Check out this short walkthrough video that shows the new Droplet Console in action: ","spans":[]},{"type":"embed","oembed":{"type":"video","embed_url":"https://www.youtube.com/watch?v=Qt7QihVuxiE","title":"Access Your Droplet Terminal Through the Web Console","provider_name":"YouTube","thumbnail_url":"https://i.ytimg.com/vi/Qt7QihVuxiE/hqdefault.jpg","provider_url":"https://www.youtube.com/","author_name":"DigitalOcean","author_url":"https://www.youtube.com/c/Digitalocean","height":113,"width":200,"version":"1.0","thumbnail_height":360,"thumbnail_width":480,"html":"<iframe width=\"200\" height=\"113\" src=\"https://www.youtube.com/embed/Qt7QihVuxiE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen></iframe>"}},{"type":"paragraph","text":"We hope you’re excited about the new Droplet Console. You’re welcome to spin some Droplets up right now, and try out the new Droplet Console – why wait?","spans":[{"start":72,"end":103,"type":"hyperlink","data":{"link_type":"Web","url":"https://cloud.digitalocean.com/droplets/new"}}]},{"type":"paragraph","text":"Happy coding!","spans":[]},{"type":"paragraph","text":"Harsh Banwait, Senior Product Manager","spans":[]}],"tags":[{"tag1":{"__typename":"PRISMIC_Tag","tag":"Product Updates","_linkType":"Link.document","_meta":{"uid":"product-updates"}}}],"author":{"__typename":"PRISMIC_Author","author_name":"Harsh Banwait","author_image":{"dimensions":{"width":600,"height":399},"alt":null,"copyright":null,"url":"https://images.prismic.io/www-static/e83ff690-b20c-4d88-a2b6-57e562558cd6_download.png?auto=compress,format"},"_meta":{"uid":"harsh-banwait"}},"_meta":{"uid":"new-droplet-console-ssh-support"}},"featured_blog_3":{"__typename":"PRISMIC_Blog","_linkType":"Link.document","blog_header_image":{"dimensions":{"width":790,"height":400},"alt":null,"copyright":null,"url":"https://images.prismic.io/www-static/588e28d3-d41e-480b-937b-8c3b19201f6e_DODX3568-790x400-Blog.jpg?auto=compress,format"},"blog_headline":[{"type":"heading1","text":"How to scale your SaaS product without breaking the bank","spans":[]}],"blog_post_date":"2021-06-22","blog_post_content":[{"type":"paragraph","text":"These days, if you are in the business of software, chances are you are delivering or plan to deliver your services using a Software-as-a-Service (SaaS) model. A combination of internet-based delivery, subscription-based pricing, and low-friction product experiences have made SaaS solutions valuable tools for their users, and an excellent vehicle for software builders looking to distribute their products.","spans":[]},{"type":"paragraph","text":"These factors have made SaaS solutions ubiquitous; SaaS is the largest segment in the public cloud market, and is used to provide functionality ranging from personal finance apps for consumers, to productivity software for businesses, and even tools and services for software developers themselves to compose their applications and simplify their workflows. It is also not uncommon to find micro-SaaS applications being built for specific industries such as retail, job functions such as accounting or marketing, or tasks such as event management. ","spans":[]},{"type":"paragraph","text":"The best thing about this SaaS wave has been that it has allowed a new generation of software builders to build and monetize applications and participate in the digital economy. Previously, you had to be a big company with lots of resources, name recognition and distribution networks to successfully sell software products. Now, irrespective of whether you are a single person working on a passion project, a small team of developers in a startup, or a small and medium-sized business (SMB), the SaaS model enables you to express your ideas in the form of software and deliver them to customers anywhere in the world.","spans":[]},{"type":"heading2","text":"The unique challenges of building SaaS solutions","spans":[]},{"type":"paragraph","text":"","spans":[]},{"type":"paragraph","text":"Despite the opportunities that come with the widespread adoption of SaaS products, software builders still have to answer key questions in their journey to building successful SaaS products. Understanding what customers to target, features to prioritize, how to price your product, and how to acquire customers are all critical questions to figure out while you are also doing the important job of actually building and operating the product. ","spans":[]},{"type":"paragraph","text":"Writing the code, testing, deployment, monitoring the usage in production, and ensuring that your apps are able to handle the additional demand when customer base and usage grows are all essential and time-consuming tasks.","spans":[]},{"type":"paragraph","text":"Additionally, being able to test multiple ideas, pivot, and double down on the ideas that actually work is critical in early stages of SaaS development. Once growth comes, it is equally important to scale up without compromising on performance or reliability. Needless to say, all of this needs to be economically viable as well, since not everyone has the resources of large SaaS providers like Salesforce or Adobe.","spans":[]},{"type":"heading2","text":"Cloud Computing enables builders but also poses challenges","spans":[]},{"type":"paragraph","text":"","spans":[]},{"type":"paragraph","text":"Fortunately, for the act of building and operating your apps, cloud computing can help take some load off your shoulders. Unless you have the scale and resources of Facebook, chances are you are not going to set up your own data centers to host the computing infrastructure that powers your SaaS company. Public cloud infrastructure providers can bring great value to SaaS builders by providing on-demand computing services with usage-based pricing. However, just like how the legacy software companies weren't built for the SaaS model, the early (and big) cloud computing services were not optimized for the unique needs of small SaaS building teams. ","spans":[]},{"type":"paragraph","text":"Smaller SaaS teams face challenges with large cloud computing providers, including:","spans":[]},{"type":"heading4","text":"Too many technology options","spans":[]},{"type":"paragraph","text":"There are just too many options for tech stacks on which to build your SaaS - programming languages, application development frameworks, libraries, runtime environments, architectural patterns, and deployment models - and the list is growing by the day.","spans":[]},{"type":"heading4","text":"Complexity of cloud computing services","spans":[]},{"type":"paragraph","text":"Even when you have decided on a technology stack, there is a lot of cloud vendor-specific terminology you need to learn and heavy lifting you need to do to build on the cloud, not all of which contributes to making your SaaS applications successful.","spans":[]},{"type":"heading4","text":"Unpredictable costs","spans":[]},{"type":"paragraph","text":"The experimentation necessary in early stages of SaaS development, as well as the scaling of applications required during the growth phase, call for affordable and predictable pricing from your cloud provider. The last thing SaaS teams want is surprising and indecipherable bills from your cloud provider. Unfortunately, smaller businesses often experience unpredictable costs with cloud providers who are busy serving only the large enterprises.","spans":[]},{"type":"heading2","text":"DigitalOcean provides a simple, cost effective solution for SaaS builders","spans":[]},{"type":"paragraph","text":"Fortunately, at DigitalOcean we have a laser focus on small software development teams, who are trying to build the next generation of applications. Today, DigitalOcean customers are already building SaaS applications which serve all kinds of customers.","spans":[{"start":191,"end":217,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/solutions/saas/"}}]},{"type":"paragraph","text":"We believe SaaS builders should focus on building apps that power their business, and not spend their valuable time on managing infrastructure. That is exactly what we have been able to enable through our intuitive products that are built for scale and reliability.","spans":[{"start":205,"end":223,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/products/"}}]},{"type":"list-item","text":"Vidazoo is an advertising technology company specializing in video streaming and serving. It serves video ads to thousands of websites and handles close to 10 billion requests per day. \n\n“We are as much a data company as an adtech company. Our business relies on speedy and accurate data processing at massive scale. DigitalOcean provides us the perfect set of tools to operate our SaaS business profitably, while not making us feel the need to become full time system administrators. We plan to move a lot of our apps to DigitalOcean App Platform and other fully managed products.” - Roman Svichar, CTO of Vidazoo","spans":[{"start":0,"end":7,"type":"hyperlink","data":{"link_type":"Web","url":"https://vidazoo.com/"}},{"start":187,"end":583,"type":"em"}]},{"type":"paragraph","text":"We believe in meeting customers where they are. If they already have an understanding of cloud infrastructure technologies, they should be able to leverage that knowledge and get started with our products without any further ramp up.","spans":[]},{"type":"list-item","text":"Whatfix is an enterprise SaaS provider that offers a digital adoption platform to businesses. The company helps enterprises gain the full value of their investments in enterprise applications by providing real-time, interactive, and contextual guidance to users of those applications. \n\n“What we really love about the DigitalOcean platform is the ease of use. We feel like we know infrastructure and can handle most of the configuration and management. What we needed from a cloud was not bells and whistles but efficiency and reliability. DigitalOcean provides us a platform to build our apps and then gets out of the way. Just how we like it.” - Achyuth Krishna, Director of Engineering of Whatfix","spans":[{"start":0,"end":7,"type":"hyperlink","data":{"link_type":"Web","url":"https://whatfix.com/blog/driving-the-future-now-were-excited-to-announce-our-90-million-series-d-funding/"}},{"start":287,"end":648,"type":"em"}]},{"type":"paragraph","text":"We understand that scaling while maintaining reliability of applications and profitability of business is important, so we provide robust solutions which minimize downtime.","spans":[]},{"type":"list-item","text":"Centra is a SaaS-based e-commerce platform for global direct-to-consumer and wholesale e-commerce brands. Centra provides a powerful e-commerce backend that lets brands build pixel-perfect, custom designed, online flagship stores. \n\n“How do we enable our customers to create differentiated online experiences? How do we ensure their e-commerce apps stay up and running at all times? How do we scale on-demand when traffic grows or new customers come in? These are the questions that we ask ourselves every day. Thankfully, we have a partner in DigitalOcean that provides just the platform to answer those questions enabling us to guarantee 99.9% uptime for our clients.” - Martin Jensen, CEO of Centra","spans":[{"start":0,"end":6,"type":"hyperlink","data":{"link_type":"Web","url":"https://centra.com/"}},{"start":233,"end":673,"type":"em"}]},{"type":"paragraph","text":"These are just a few examples of SaaS businesses finding success on DigitalOcean. We are constantly amazed by the creativity and innovation that software builders are utilizing our platform for. If you are interested in learning more about product updates, technical deep-dives and best practices for building SaaS products and businesses, please contact us to learn how we can help you get started. ","spans":[{"start":340,"end":357,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/migrate/?utmmedium=blog","target":"_blank"}}]},{"type":"paragraph","text":"Come build with DigitalOcean!","spans":[]},{"type":"paragraph","text":"Looking to migrate your SaaS to DigitalOcean? Leverage free infrastructure credits, robust training, and technical support to ensure a worry-free migration.","spans":[{"start":0,"end":156,"type":"strong"},{"start":0,"end":156,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/migrate/?utmmedium=blog","target":"_blank"}}]},{"type":"paragraph","text":"","spans":[]},{"type":"paragraph","text":"Raman Sharma","spans":[]},{"type":"paragraph","text":"Vice President, Product & Programs Marketing","spans":[]}],"tags":[{"tag1":{"__typename":"PRISMIC_Tag","tag":"Developer Relations","_linkType":"Link.document","_meta":{"uid":"developer-relations"}}}],"author":{"__typename":"PRISMIC_Author","author_name":"Raman Sharma","author_image":{"dimensions":{"width":512,"height":512},"alt":null,"copyright":null,"url":"https://images.prismic.io/www-static/497b4b14-d192-493a-8b66-7ae176ba99f3_raman.png?auto=compress,format"},"_meta":{"uid":"raman-sharma"}},"_meta":{"uid":"how-to-scale-your-saas-product-without-breaking-the-bank"}}}}]}}},"pageContext":{"limit":12,"skip":0,"numAuthorPages":1,"currentPage":1,"uid":"tyler_healy","data":[{"node":{"author":{"_linkType":"Link.document","author_name":"Tyler Healy","author_image":{"dimensions":{"width":1961,"height":1961},"alt":"Tyler Healy","copyright":null,"url":"https://images.prismic.io/www-static/21e57dd9-d192-4b6c-a9c9-f38e1c5e10c5_tyler-healy.jpeg?auto=compress,format"},"_meta":{"uid":"tyler_healy"}},"blog_header_image":{"dimensions":{"width":3718,"height":1832},"alt":null,"copyright":null,"url":"https://images.prismic.io/www-static/90b6557c-6b7e-48ce-b5a7-37abeec6909d_runs-on-do-img.png?auto=compress,format"},"blog_headline":[{"type":"heading1","text":"Customer Onboarding Funnel Equilibrium: Securing Customer Experience","spans":[]}],"blog_post_content":[{"type":"paragraph","text":"How often does the Security team directly influence customer growth and user experience for the business? Unless it’s for a security or privacy product or component, the answer is rarely.","spans":[]},{"type":"paragraph","text":"Securing the product tech stack, protecting customer data, and keeping the business ahead of those who might seek to disrupt or do harm are must-dos for any organization, rather than serving as a direct element in the customer journey. On top of those core functions in our Security program, Security at DigitalOcean puts customer experience at the forefront by fighting to keep our compute and network free from the degradation brought on by abusive behavior. ","spans":[]},{"type":"paragraph","text":"Security’s focus on the customer starts at the very beginning of a customer's journey on DO, as we’re the designers of fraud and abuse detection throughout the journey. We want to share some of what we’ve learned in fighting internet-scale fraud and abuse, while maintaining focus on customer experience. ","spans":[]},{"type":"paragraph","text":"","spans":[]},{"type":"paragraph","text":"Monetizing Free Compute","spans":[{"start":0,"end":23,"type":"strong"}]},{"type":"paragraph","text":"It’s no mystery to any internet faring human that for all the magical wonder the internet has created, there’s a lot of bad that happens. From the truly heinous and harmful, to grey market activities like click-farming, the malintended will find a way to put an internet connected computer to use, most often in pursuit of money. As cloud infrastructure has exploded in popularity over the past decade, so has access to free computing: free trials, free tiers, and pay-after-use means a low barrier to access computing power. Great for marketing, but quite the challenge for security. ","spans":[]},{"type":"paragraph","text":"Solving for fraud and abuse at scale means identifying and counteracting the economics of how computers are monetized for harm. The challenge in that game is counteracting only harm without creating a poor experience for well-intended customers. The problem statement is actually relatively straightforward: reduce harmful impact on the internet, protect the bottom line for the business, and help good customers grow as fast as possible. Simple, right? ","spans":[{"start":172,"end":176,"type":"em"},{"start":398,"end":402,"type":"em"}]},{"type":"paragraph","text":"","spans":[]},{"type":"paragraph","text":"Laying Down The (Transparent) Gauntlet ","spans":[{"start":0,"end":39,"type":"strong"}]},{"type":"paragraph","text":"Hyperscale cloud providers have the benefit of a high-spend target market in the realm of massive legacy businesses shifting workloads to the cloud. At DigitalOcean, we’re out there for the individual developers, startup founders, small businesses, and new-to-the-cloud explorers of the world. Hyperscalers have the luxury of employing friction that focuses on capturing big business, where revenue growth is not tied to engaging a founder at an early stage. ","spans":[]},{"type":"paragraph","text":"","spans":[]},{"type":"paragraph","text":"The behaviors and expectations of these target markets are quite different, especially during a signup process. Larger businesses are used to some amount of friction; it’s part of how they operate in a regulatory environment. A captcha + email verification + payment verification + mobile phone verification during signup is not a drag on the customer experience. For DigitalOcean, many of our customers are just exploring what it takes to create a viable business, and we want to help them on that journey. Too much friction for some of these customers would certainly create an acquisition drag. Not enough friction, and we’re swimming in abusive behavior that ruins IP and business reputation, also a negative customer impact. It’s a delicate balance.","spans":[]},{"type":"paragraph","text":"Like any good security strategy, we look to the onion: there must be layers. Starting at the core and building outwards, there are hundreds of knobs and levers to build that allow calibration for achieving an equilibrium. Hundreds of levers may seem like overkill, but in a world where shifts happen constantly in cybercrime tactics, privacy, payment methods, and monetization methods, stabilization requires constant shifting of weight on the balance. ","spans":[]},{"type":"paragraph","text":"Friction levers are built in throughout the customer journey, allowing for constant experimentation and optimization. From bot protection at signup, through traffic analysis for bad behaviors like spamming, we acknowledge two challenging truths: (1) we will never stop all the bad guys at the door, and (2) we will always stop some of the good guys. Stated differently, every piece of fraud and abuse tooling will be imperfect in that there is a false negative and false positive percentage. Many of the levers are designed in sequence, ramping up friction in a way that helps minimize potentially negative customer experiences. Without careful sequencing, signals can get lost between components.","spans":[{"start":321,"end":322,"type":"em"}]},{"type":"paragraph","text":"","spans":[]},{"type":"paragraph","text":"Speed Is the Key To Balance","spans":[{"start":0,"end":27,"type":"strong"}]},{"type":"paragraph","text":"Similar to when riding a bike, the faster you go the more successful you’ll be at balancing. Pace of experimentation and measurement will help avoid major perturbations in the system. Waiting too long can allow attackers to dictate the pace, increasing the risk for over-rotation that will impact good customers. ","spans":[]},{"type":"paragraph","text":"The risk / reward calculation in loosening or tightening certain friction is constant. Approaches get stale quickly, and a thesis from even three to six months prior will often prove outdated. Attacker tactics change, global events (like a pandemic) can shift behaviors, and even how banks function -- the popularity of virtual credit cards are a favorite of global fraud -- the shifts in landscape dictate constant tweaking and tuning. To do this at pace, and at scale, components must be built in a way that allows for rapid tuning and more importantly, rapid measured experimentation. ","spans":[]},{"type":"paragraph","text":"The DigitalOcean Security, Product, and Marketing teams continue to build, iterate, and optimize for this problem. It’s not just important for growth and customer trust, but also for the betterment of the global internet community. The problem will always exist, so it’s not a matter of if this is “solved”, it’s a matter of staying a step ahead.","spans":[]}],"blog_post_date":"2021-01-12","tags":[{"tag1":{"tag":"Trust & Security","_linkType":"Link.document","_meta":{"uid":"trust-security"}}}],"_meta":{"uid":"securing-customer-funnel"}}},{"node":{"author":{"_linkType":"Link.document","author_name":"Tyler Healy","author_image":{"dimensions":{"width":1961,"height":1961},"alt":"Tyler Healy","copyright":null,"url":"https://images.prismic.io/www-static/21e57dd9-d192-4b6c-a9c9-f38e1c5e10c5_tyler-healy.jpeg?auto=compress,format"},"_meta":{"uid":"tyler_healy"}},"blog_header_image":{"dimensions":{"width":1000,"height":500},"alt":null,"copyright":null,"url":"https://images.prismic.io/www-static/8e23ff1c-85d3-45e4-a61c-872ae0742901_Security.png?auto=compress,format"},"blog_headline":[{"type":"heading1","text":"A message about Intel’s recent security vulnerabilities","spans":[]}],"blog_post_content":[{"type":"paragraph","text":"Today, Intel released 40 security advisories, including two side-channel issues that, if successfully exploited, may cause information disclosure. On DigitalOcean’s platform, this means a malicious user could use a Droplet to infer partial data of another Droplet on the same physical host. ","spans":[{"start":7,"end":44,"type":"hyperlink","data":{"link_type":"Web","url":"https://blogs.intel.com/technology/2020/11/ipas-security-advisories-for-november-2020/#gs.kky42u"}}]},{"type":"paragraph","text":"To mitigate the impact of these vulnerabilities, we worked closely with Intel to thoroughly test an updated microcode and have rolled it out to all affected machines in our fleet. With this, there is no action required from users to protect their Droplets from these vulnerabilities.","spans":[]}],"blog_post_date":"2020-11-11","tags":[{"tag1":{"tag":"Trust & Security","_linkType":"Link.document","_meta":{"uid":"trust-security"}}}],"_meta":{"uid":"a-message-about-intels-recent-security-vulnerabilities"}}},{"node":{"author":{"_linkType":"Link.document","author_name":"Tyler Healy","author_image":{"dimensions":{"width":1961,"height":1961},"alt":"Tyler Healy","copyright":null,"url":"https://images.prismic.io/www-static/21e57dd9-d192-4b6c-a9c9-f38e1c5e10c5_tyler-healy.jpeg?auto=compress,format"},"_meta":{"uid":"tyler_healy"}},"blog_header_image":{"dimensions":{"width":1200,"height":592},"alt":"trust platform 1","copyright":null,"url":"https://images.prismic.io/www-static/83fb72b0-d0c3-4948-a51d-eb4ff9d978bb_new-trust-platform-1.png?auto=compress,format"},"blog_headline":[{"type":"heading1","text":"Growing Community with the New Trust Platform","spans":[]}],"blog_post_content":[{"type":"paragraph","text":"Customer trust is important for any business, but seems elusive for the modern digital business. When customer interactions live on a screen, rather than shared in a physical space, building trust based on shared values becomes more difficult and nuanced.","spans":[]},{"type":"paragraph","text":"Assumptions about shared values may not be correct, especially when applied to data, privacy, and security. As Internet citizens we make assumptions every day about the trustworthiness of the online services with which we interact. At DigitalOcean we believe that our community and customers shouldn’t need to make assumptions about trust. We also believe in being accountable for our commitments, as it’s a core element of trust. Our community is bigger than us, and we’re committed to a trust-based relationship with our community.","spans":[]},{"type":"paragraph","text":"This is why I am excited to announce our DigitalOcean Trust Platform, launched this week.","spans":[{"start":41,"end":68,"type":"hyperlink","data":{"link_type":"Web","url":"http://digitalocean.com/trust"}}]},{"type":"paragraph","text":"On the Trust Platform, our customers and community will find honest and real information about privacy and security at DigitalOcean – not just the standard third-party stamps of approval. Important materials such as our annual Transparency Report will be made available, and our Trust FAQ will attempt to answer as many questions from real customers as we can. From how we handle your data and your customers' data, gritty details about our own security posture, and your responsibilities as a DO customer, this will be the gateway to everything security and privacy at DigitalOcean.","spans":[{"start":227,"end":246,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/legal/transparency-report/"}},{"start":279,"end":288,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.digitalocean.com/trust/faq"}}]},{"type":"paragraph","text":"Nothing is more important to DigitalOcean than continually earning the trust of our community and customers. Will we be perfect? Nope, we are still humans after all. Writing software is tough and mistakes happen, even for brilliant engineers. We recognize, accept, and plan for the fact that code we write, or open-source code we use, won’t be flawless. Flaws may be introduced in the business logic layer, in hardware, or perhaps buried deep within a codebase. We will work relentlessly to mitigate the risk of these flaws to our customers and community. What can you expect from us? Transparency, for each of these and many more topics, and not just what choices we make, and challenges we face, but what we learn from those choices and how they impact you.","spans":[{"start":652,"end":758,"type":"em"}]},{"type":"paragraph","text":"We look forward to hearing feedback about what else you and your customers need from our Trust Platform, because this is just the beginning. Expect more content on the DigitalOcean blog and on the Trust Platform in the coming weeks. Leave a comment with what else you find important or interesting to learn about from the DigitalOcean Security team.","spans":[{"start":197,"end":211,"type":"hyperlink","data":{"link_type":"Web","url":"http://digitalocean.com/trust"}}]}],"blog_post_date":"2020-04-30","tags":[{"tag1":{"tag":"Trust & Security","_linkType":"Link.document","_meta":{"uid":"trust-security"}}}],"_meta":{"uid":"new-trust-platform"}}},{"node":{"author":{"_linkType":"Link.document","author_name":"Tyler Healy","author_image":{"dimensions":{"width":1961,"height":1961},"alt":"Tyler Healy","copyright":null,"url":"https://images.prismic.io/www-static/21e57dd9-d192-4b6c-a9c9-f38e1c5e10c5_tyler-healy.jpeg?auto=compress,format"},"_meta":{"uid":"tyler_healy"}},"blog_header_image":null,"blog_headline":[{"type":"heading1","text":"An Update about Intel’s Recent CVE Announcement","spans":[]}],"blog_post_content":[{"type":"paragraph","text":"UPDATE (3/10/2020):","spans":[{"start":0,"end":19,"type":"strong"}]},{"type":"paragraph","text":"We’re excited to update you that we have finished deploying the mitigations across our fleet for the two Processors Data Leakage security vulnerabilities.","spans":[]},{"type":"paragraph","text":"As a reminder, there is no action required from users to protect their Droplets from these two issues.","spans":[]},{"type":"paragraph","text":"We appreciate your patience and understanding throughout this process.","spans":[]},{"type":"paragraph","text":"UPDATE (2/28/2020):","spans":[{"start":0,"end":19,"type":"strong"}]},{"type":"paragraph","text":"Today, we’re happy to share that we have started deploying the final mitigations across our fleet for the two Processors Data Leakage security vulnerabilities recently disclosed by Intel.","spans":[]},{"type":"paragraph","text":"Over the past several weeks, we were awaiting a reliable production microcode while actively testing and validating the beta microcode. Now that production microcode is in hand, we expect to complete the entire mitigation process within the next few weeks.","spans":[]},{"type":"paragraph","text":"There is no action required from users to protect their Droplets from these two Processors Data Leakage security vulnerabilities.","spans":[]},{"type":"paragraph","text":"We will continue to share updates here.","spans":[]},{"type":"paragraph","text":"ORIGINAL POST:","spans":[{"start":0,"end":14,"type":"strong"}]},{"type":"paragraph","text":"Hi there,","spans":[]},{"type":"paragraph","text":"Today, Intel released a statement regarding two Processors Data Leakage security vulnerabilities (Vector Register Sampling and L1D Eviction Sampling) that may allow unintended information disclosure for users of multi-tenant cloud environments. On DigitalOcean’s platform, this means a malicious actor could theoretically use a Droplet to infer partial data used by another Droplet on the same physical host.","spans":[{"start":48,"end":71,"type":"hyperlink","data":{"link_type":"Web","url":"https://blogs.intel.com/technology/2020/01/ipas-intel-sa-00329/"}}]},{"type":"paragraph","text":"These vulnerabilities are similar to L1 Terminal Fault (L1TF) as well as the Microarchitectural Data Sampling (MDS) and Transactional Asynchronous Abort (TAA) processor-level issues we’ve mitigated previously. Vector Register Sampling (CVE-2020-0548) relates closely to MDS vulnerabilities, but has a smaller scope and risk. For L1D Eviction Sampling (CVE-2020-0549), the L1TF mitigations already in place on DigitalOcean partially mitigate the vulnerability.","spans":[{"start":37,"end":61,"type":"hyperlink","data":{"link_type":"Web","url":"https://blog.digitalocean.com/a-message-about-l1tf/"}},{"start":77,"end":115,"type":"hyperlink","data":{"link_type":"Web","url":"https://blog.digitalocean.com/may-2019-intel-vulnerability/"}}]},{"type":"paragraph","text":"To further mitigate the impact of these vulnerabilities, we are working with Intel to obtain updated microcode. Once received, our engineering team will begin to rapidly and thoroughly test, and then roll out the updated microcode across our fleet.","spans":[]},{"type":"paragraph","text":"These details will be shared in an email to all active customers, and we will send another email once our mitigation efforts are complete. In the meantime, any information and updates from Intel – as well as our progress rolling the microcode out – will be shared here.","spans":[]},{"type":"paragraph","text":"The security of our platform and protection of our users’ data is our highest priority. We’re working diligently to ensure this issue is resolved as soon as possible.","spans":[]}],"blog_post_date":"2020-01-27","tags":[{"tag1":{"tag":"Trust & Security","_linkType":"Link.document","_meta":{"uid":"trust-security"}}}],"_meta":{"uid":"an-update-about-intels-recent-cve-announcement"}}}]}}}