{"componentChunkName":"component---src-templates-customers-jsx","path":"/customers/wpmudev/","result":{"data":{"prismic":{"customers":{"_meta":{"lang":"en-us","lastPublicationDate":"2021-07-23T17:58:55+0000","type":"customers","uid":"wpmudev"},"body":[{"__typename":"PRISMIC_CustomersBodyHerotext","type":"herotext","label":null,"primary":{"fullscreen":false,"large_text":false,"text_color":"light","background_color":"#0069ff","background_image":{"dimensions":{"width":3200,"height":1770},"alt":null,"copyright":null,"url":"https://images.prismic.io/www-static/b918ab39-9b9d-4546-a612-925953206d4c_bg-customers.jpg?auto=compress,format"},"display_primary_cta":false,"display_secondary_cta":false,"heading":[{"type":"heading1","text":"“The support we’ve received has far exceeded the level of attention received from our previous cloud provider.”","spans":[]}],"primary_cta_color":"primary","primary_cta_link":null,"primary_cta_text":null,"secondary_cta_link":null,"secondary_cta_text":null,"subheading":[{"type":"heading2","text":"WPMU DEV","spans":[]}],"text_alignment":"center"}},{"__typename":"PRISMIC_CustomersBodyCustomercontent","type":"customercontent","label":null,"primary":{"background_color":null,"background_image":null,"breadcrumb":"WPMU DEV","button_color":"primary","button_text":"Try DigitalOcean","button_link":{"__typename":"PRISMIC__ExternalLink","_linkType":"Link.web","url":"https://cloud.digitalocean.com/registrations/new"},"twitter_link":{"__typename":"PRISMIC__ExternalLink","_linkType":"Link.web","url":"https://twitter.com/wpmudev/"},"facebook_link":{"__typename":"PRISMIC__ExternalLink","_linkType":"Link.web","url":"https://www.facebook.com/wpmudev/"},"linkedin_link":{"__typename":"PRISMIC__ExternalLink","_linkType":"Link.web","url":"https://www.linkedin.com/company/wpmu-dev/"},"email_link":null,"content":[{"type":"heading1","text":"How migrating from AWS to DigitalOcean helped WPMU DEV grow to support more than 700,000 clients","spans":[]},{"type":"heading1","text":" ","spans":[]},{"type":"heading2","text":"Key takeaways for platform providers: ","spans":[]},{"type":"paragraph","text":"","spans":[]},{"type":"heading3","text":"Ease of use","spans":[]},{"type":"paragraph","text":"The simple and easy nature of the DigitalOcean API reduces the time  it takes a platform provider to migrate a customer’s workload to DO to  just about an hour.","spans":[]},{"type":"heading3","text":"Service and reliability","spans":[]},{"type":"paragraph","text":"DigitalOcean’s uptime guarantee and SLA translates to reliability,  which helps platform providers who are accountable by their clients if  something goes wrong. If an issue does arise, it’s easy to get help with  around-the-clock support teams and a dedicated Slack channel.","spans":[]},{"type":"heading2","text":"Background","spans":[]},{"type":"paragraph","text":"Based in Melbourne, Australia, WPMU DEV identified and pioneered the  premium WordPress plugin and services industry as the first membership  marketplace for WordPress, Multisite, and BuddyPress. The WPMU DEV team  is fully committed to building quality products and services for  WordPress, so they have a distributed workforce that allows them to work  with the most talented and dedicated staff around the world. ","spans":[]},{"type":"heading2","text":"Why DigitalOcean?","spans":[]},{"type":"paragraph","text":"When WPMU DEV was looking to expand its service offerings to include a  new managed WordPress hosting business line, they spent a year trying  to build it using AWS since that was where their in-house expertise was.  After a year of frustrating obstacles, the team nearly called the  project off. They soon realized there was another option available to  them: DigitalOcean. Having used DigitalOcean for Smush, an API service  that optimizes millions of images for the web each month, the team  decided to give it a try for their new managed hosting service too. ","spans":[]},{"type":"paragraph","text":"The DigitalOcean API is one of the biggest reasons WPMU DEV has been  so satisfied with the platform. It has been affordable, easy to use, and  has allowed them to manage the infrastructures of their large customer  base efficiently. The WPMU DEV team is confident that if they push an  email invitation to 500,000 to try a new feature, that they’ll be able  to support that increased workload and traffic. This has given them the  reliability and speed they need to continue to grow their business, and  has allowed them to invest heavily in expanding their support staff to  provide a better experience for their customers.","spans":[]},{"type":"paragraph","text":"WPMU DEV also says the support they’ve received has far exceeded the  level of attention received from their previous cloud provider. Chief  Business Officer, Ronnie Burt, says this is something the team really  values, as it aligns with how they work internally. WPMU DEV has been  added to a DigitalOcean Slack channel, where they can communicate with  technical folks, their Channel Account Manager, and other members of the  support team. ","spans":[]},{"type":"paragraph","text":"The open, frequent, and timely communication has proven very valuable  to WPMU DEV, as their customer base is highly technical and used to  managing their own servers and environments, leading to a lot of  questions around what they’re getting with DigitalOcean. The immediate  response time from DigitalOcean’s team has allowed WPMU DEV to provide  their customer with the nitty-gritty tech details, which gives them  increased credibility and confidence from their customers.","spans":[]},{"type":"paragraph","text":"Since implementing the DigitalOcean platform, WPMU DEV’s team hasn’t  looked back. Today, they are supporting well over 700,000 site owners,  developers, freelancers, and agencies through their suite of products  and tools. And with their confidence in both the platform and service,  Incsub remains confident in their ability to continue growing and  scaling with DigitalOcean.","spans":[]}],"content2":null,"copy1":"Industry","copy1_text":"Internet","copy2":"HQ","copy2_text":"Victoria, 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